BRAND IMAGE MODERATION ON IMPULSIVE BUYING BEHAVIOR: EXPLORING THE ROLE OF SOCIAL MEDIA ADVERTISING AND PRODUCT BUNDLING IN COFFEE SHOP
DOI:
https://doi.org/10.29313/performa.v21i1.3566Keywords:
Social Media Advertising, Product Bundling, Brand Image, Impulsive Buying Behavior, Moderated Regression Analysis (MRA)Abstract
Nowadays, social media advertising has emerged as a critical marketing tool for businesses. Concurrently, there is a research gap in comprehending the role of social media advertising and product bundling on impulsive buying behaviour and how brand image moderates the relationship. The objectives of this research are to provide a comprehensive knowledge of the dynamics among social media advertising, product bundling, brand image, and impulsive buying behavior, contributing to both academic research and practical marketing strategies. This study is based on a comprehensive survey of Janji Jiwa consumers. The author used a non-probability sampling and distributed questionnaires, obtained 215 respondents. By employing statistical analysis techniques, the findings of this study demonstrates that social media advertising and product bundling significantly affect impulsive buying behaviour. Moreover, this study unveils the moderating role of brand image that enhance the relationships.
References
Arikunto. (2006). Prosedur Penelitian, Edisi Kelima. Jakarta: Cipta.
Aslam, H., Rashid, M., & Chaudhary, N. (2021). Impact of Personalized Social Media Advertising on Online Impulse Buying Behavior. SEISENSE Business Review, 1(3), 12-25. https://doi.org/10.33215/sbr.v1i3.660
Dodoo, N.A., and Wu, L. (2019). Exploring the anteceding impact of personalised social media advertising on online impulse buying tendency International Journal of Internet Marketing and AdvertisingVol. 13, No. 1 pp 73-95 https://doi.org/10.1504/IJIMA.2019.097905
Hair, J. F., Black, W. C., & Anderson, R. E. (2010). Multivariate Data Analysis.Seventh Edition (7th Ed.).
Hubert, M., Florack, A., Linzmajer, M., and Kenning, P. (2013). Neural Correlates of Impulsive Buying Tendencies during Perception of Product Packaging. Psychology and Marketing Volume30, Issue10 Pages 861-873. https://doi.org/10.1002/mar.20651
Husnain, M. and Akhtar, M.W. (2016). Impact of Branding on Impulse Buying Behavior: Evidence from FMCG’s Sector Pakistan. International Journal of Business Administration Vol 7, No 1. DOI: https://doi.org/10.5430/ijba.v7n1p59
Jiwagroup.com (2021). JANJI JIWA RAIH SUPER GROWING F&B MERCHANT DI AJANG SHOPEE SUPER AWARDS 2021, retrieved from https://jiwagroup.com/id/detail/
Johannes Knoll (2016) Advertising in social media: a review of empirical evidence, International Journal of Advertising, 35:2, 266-300, DOI: 10.1080/02650487.2015.1021898
Kotler, P., & Keller, K. L. (2016). Manajemen Pemasaran (1st Ed.). Erlangga.
Mohanty, M.K. (July 6, 2023). Impulsive Buying in the F&B Industry: A new opportunity for restaurants? Retrieved from https://idsnext.com/blog/impulsive-buying-in-the-fb-industry-a-new-opportunity-for-restaurants/
Riyantie, M., , Alamsyah, Pranawukir, I. (2021). STRATEGI KOMUNIKASI PEMASARAN KOPI JANJI JIWA MELALUI DIGITAL MARKETING DI ERA PANDEMI COVID-19. WACANA: Jurnal Ilmiah Ilmu Komunikasi, Volume 20, No. 2, Desember 2021, 255-267 DOI: https://doi.org/10.32509/wacana.v20i2.1721
Royan M Frans. (2004). Marketing Selebrities, Selebritis Dalam Iklan Dan Strategi Selebritis Memasarkan Diri Sendiri. Elek Media Komputindo Kelompok Gramedia.
Statista.com (2023). Sales value of Kopi Janji Jiwa in Indonesia from 2019 to 2021, retrieved from https://www.statista.com/statistics/1389817/indonesia-kopi-janji-jiwa-sales-value/
Stremersch, S. and Tellis, G.J. (2002), “Strategic bundling of products and prices: a new synthesis for marketing”, Journal of Marketing, Vol. 66, January, pp. 55-72.
Sugiyono. (2019). Metode Penelitian Bisnis. Alfabeta.
Urwin, R., Kesa, H., and Joao, E.S. (2019). The rise of specialty coffee : An investigation into the consumers of specialty coffee in Gauteng. African Journal of Hospitality, Tourism and Leisure, Volume 8 (5) - (2019) ISSN: 2223-814X
Wijaya, B.S. (2013). Dimensions of Brand Image: A Conceptual Review from the Perspective of Brand Communication. European Journal of Business and Management Vol 5, No.31, 2013 DOI: 10.13140/ejbm.2013.55.65 ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Xiao, Ping and Chan, Tat Y. and Narasimhan, Chakravarthi, Product Bundling Under Three-Part Tariffs (March 1, 2008). Available at SSRN: https://ssrn.com/abstract=1125209 or http://dx.doi.org/10.2139/ssrn.1125209
Yaprak, İ. & Coban, S. (2023). The Mediating Role of Hedonic Buying Behavior in The Effect of Consumers' Attitudes Towards Social Media Ads on Impulse Buying Behavior . Ege Academic Review , 23 (2) , 203-218 . DOI: 10.21121/eab.1210790
Zafar, A.U., Qiu, J., Shahzad, M., Shen, J., Bhutto, T.A. and Irfan, M. (2021), "Impulse buying in social commerce: bundle offer, top reviews, and emotional intelligence", Asia Pacific Journal of Marketing and Logistics, Vol. 33 No. 4, pp. 945-973. https://doi.org/10.1108/APJML-08-2019-0495
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Nindya Saraswati, Yeyen Pratika
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.