IMA HILMAWATI; SEPTIANA ESTRI M. Pengaruh E-service Quality dan Sales Promotion terhadap Customer Loyalty pada Transportasi Online. Jurnal Riset Manajemen dan Bisnis, [S. l.], v. 2, n. 1, p. 5–10, 2022. DOI: 10.29313/jrmb.v2i1.855. Disponível em: https://journals.unisba.ac.id/index.php/JRMB/article/view/855. Acesso em: 23 jan. 2025.