ZENDA EKA BRILIAN; RATIH TRESNATI; NINA MAHARANI; NINA MAHARANI. Pengaruh E-Service Quality dan E–Recovery Service Quality Terhadap E-Loyalty Pada Pelanggan PT. X Fitur PT. X. Jurnal Riset Manajemen dan Bisnis, [S. l.], v. 1, n. 2, p. 90–94, 2022. DOI: 10.29313/jrmb.v1i2.384. Disponível em: https://journals.unisba.ac.id/index.php/JRMB/article/view/384. Acesso em: 23 jan. 2025.