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Dilahirkan Teknologi, Dikembangkan Manusia: Analisis Jaringan Sosial terhadap Virtual Influencer

Authors

  • Harris Salim Universitas Multimedia Nusantara
  • Agustinus Rusdianto Berto Universitas Multimedia Nusantara
  • Endah Murwani Universitas Multimedia Nusantara

DOI:

https://doi.org/10.29313/jrjmd.v4i1.3942

Keywords:

Matahuman, Adopsi Inovasi, Sentimen

Abstract

Abstrak. Metahuman merupakan manusia digital yang dilahirkan oleh kemajuan teknologi. Banyak akun-akun sosial media yang memperkenalkan diri mereka sebagai metahuman di Indonesia sendiri metahuman sudah hadir sejak tahun 2018 yang memiliki tampilan menyerupai manusia sehingga metahuman memiliki kemampuan untuk menyampaikan pesan kepada publik dan digunakan untuk kegiatan periklanan digital. Melihat dari salah satu video YouTube dari akun Arbie Seo penelitian ini ditujukan untuk mengetahui tanggapan pengguna YouTube Indonesia tentang fenomena metahuman khususnya Arbie Seo melalui analisis sentimen dan analisis jaringan kelompok menggunakan metode Social Network Analysis (SNA) network. Hasil penelitian menunjukan mayoritas komentar dengan sentimen netral yang menunjukan adanya kebingungan tentang konsep metahuman. Pada jaringan kelompok ditemukan adanya lima klaster yang didominasi oleh komentar dengan sentimen netral. Komentar dengan sentimen negatif memiliki jumlah yang lebih banyak daripada sentimen positif akan tetapi komentar dengan sentimen negatif tidak menyebabkan adanya diskusi pada kolom komentar. Komentar dengan sentimen netral ini jika tidak ditanggapi dengan baik dapat berpotensi memberikan persepsi negatif terhadap metahuman dikarenakan komentar sentimen negatif yang terjadi akibat adanya mispersepsi metahuman dan robot. Komentar dengan sentimen negatif yang meyebutkan robot menunjukan ketakutan dan mengaitkan dengan kiamat. Pengembang metahuman harus dapat memberikan informasi terhadap konsep metahuman agar metahuman dapat dipersepsikan secara positif dan manusia dapat mengadopsi metahuman sebagai inovasi yang dapat membantu kehidupan manusia.

Abstract. Metahuman is a digital human being born by technological advances. Many of the social media accounts that introduce themselves as metahuman in Indonesia themselves have been present since 2018 that have a human-like appearance so that metahumans have the ability to convey messages to the public and are used for digital advertising activities. Looking at one of the YouTube videos from Arbie Seo's account, this research aims to find out the responses of YouTube users Indonesia about metahuman phenomena in particular Arbie SEO through sentimental analysis and group network analysis using the Social Network Analysis method. (SNA). The results showed a majority of comments with neutral sentiment that showed confusion about the concept of metahumanism. On the network of groups found five clusters dominated by comments with neutral sentiment. Comments with negative feelings have more than positive feelings, but comments with negative sentiments do not lead to discussion in the comment column. Comments with neutral feelings if not responded well can potentially give a negative perception of metahuman due to negative sentimental comments that occur as a result of misperceptions of meta-humans and robots.

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Published

2024-07-31